Yes, there is parking available for clients at Jade Therapy. There is parking available on both the side and the back of the building. Clients can enter through either the front or back entrances. Outdoor parking is free and accessible during our working hours.

We recommend checking traffic predictions using Waze or Google Maps before you leave home. Our address is 6505 Route Transcanadienne; however, if you enter 555 Frederick Philips into your navigation system, it will direct you to the parking lot located at the back of the building.The location is accessible by public transit or by car.

Yes, our clinic is equipped with accessibility features to accommodate individuals with disabilities. Please contact us if you have specific accessibility needs.

If you find yourself running late, please give us a call (514-989-0818). We will do our best to accommodate you, but late arrivals may result in a shortened session.

Yes, you are welcome to bring a support person with you to your session if it makes you feel more comfortable.

Yes, clients have access to two waiting rooms while they wait for their appointments. The first waiting room, located just inside the entrance, is typically for those who arrive about 10 minutes early. For clients who arrive significantly earlier, we offer a cozy waiting nook with a desk where you can relax and unwind until your appointment. Both areas are equipped to ensure a comfortable waiting experience.

Yes, you are welcome to wait in the waiting room for the duration of your child's therapy session. We understand that it can be important for parents or guardians to be nearby, and our waiting areas are designed for your comfort while you wait. If you have any questions or concerns during the session, feel free to speak with our staff.

Yes, we have a designated play area for children to enjoy while their sibling is in therapy. This space is equipped with toys and activities to keep them entertained and engaged. We encourage parents to supervise their children during this time, ensuring a safe and enjoyable environment for everyone. If you have any questions or need assistance, please feel free to ask our staff!

We understand that food is important for our moods. If you feel a snack is necessary, we kindly ask that you refrain from bringing anything that is heavily odorous or contains common allergens such as eggs, fish, and nuts to ensure everyone’s safety during their time at Jade Therapy. Thank you for your understanding!

While we love pets, we ask that you do not bring your dog to therapy sessions unless it is a registered service dog. If you have a registered emotional support animal or therapy dog, please get in touch with us beforehand to ensure that we can accommodate your needs appropriately. Thank you for your understanding!